Who is Sunny?

Sunny’s here to shake things up and make healthcare engagement stick by giving people the tools they need to stay proactive in their health and wellbeing. We’re helping payers keep their customer base involved, motivated, and living healthier in a bold and fun way because that’s what today’s world needs. Whether partnering with employer-funded plans, commercial insurers, or managed care, Sunny is built to deliver clearer skies for everyone.

With a proven track record of scaling ventures from an idea to significant revenue milestones, Sunny’s team of experienced leaders know the healthcare engagement space inside and out. As the only company combining payments and benefits and rewards, we’re out front creating the kind of digital engagement that helps payers win over consumers time after time.

Bring a little sunshine to healthcare

Every day, we’re encouraging people to take full control of their health journey and make meaningful, lasting change. Fueled by this mission, our passionate crew approaches all opportunities with creativity and teamwork. As a fast-growing startup, every day brings new challenges, and every team member is on the front lines, actively collaborating to drive innovation. It’s our shared spark of entrepreneurship that fuels our success and makes us stand out.

We’re as diverse in our lives as we are in our perspectives—mountain bikers, globetrotters, scuba divers, parents, bookworms, pool sharks, sports fans, and taco enthusiasts. It’s our unique experiences that shape our culture and bring fresh insights to the work we do. If you’re looking for the opportunity to bring your ideas to life in a vibrant environment and make a real impact in people’s everyday lives, join us and be part of a dedicated team shaping the future of healthcare!

OPPORTUNITY

As Payment & Benefits Card Manager you will play a critical role in managing Sunny’s custom debit card packages throughout their development and fulfillment lifecycle. This includes overseeing the design, approval, translation, print, and fulfillment processes to ensure smooth execution and optimal member experience.

This individual will serve as a day-to-day point of contact, interfacing with internal Sunny teams and external partners such as Bancorp and FIS to navigate the complexities of multi-package approval processes at varying stages. Exceptional attention to detail and expertise in managing card packages within the healthcare benefits industry will be key to success in this role.

SCOPE OF RESPONSIBILITIES

Lifecycle Management:

• Oversee the end-to-end fulfillment process for custom debit card packages, including design, approval, translation, printing, and fulfillment.
• Manage multiple card packages at different stages of progression, ensuring each meets strict timelines and quality standards.

Partner Coordination:

• Collaborate with key partners, including Bancorp and FIS, to streamline approval processes and resolve issues.
• Act as a primary liaison to ensure smooth communication between internal teams and external vendors.

Quality Assurance:

• Maintain rigorous attention to detail to ensure all card packages meet design specifications and regulatory requirements.
• Establish quality control processes to identify and resolve discrepancies proactively.

Process Improvement:

• Identify areas for operational improvements and implement changes to enhance efficiency and reduce errors.
• Work cross-functionally with Sunny teams to ensure all processes align with company objectives and timelines.

Reporting & Communication:

• Provide regular updates to leadership on the status of card packages, inventory levels, risks, and resolutions.
• Develop and maintain documentation for all card package processes and approvals.

REQUIRED CANDIDATE QUALIFICATIONS

• Bachelor’s degree in Business, Project Management, or a related field.
• 2-3 years of experience managing card packages in the healthcare benefits industry, preferably with experience working with Bancorp, FIS, or similar partners.
• Strong understanding of the complexities of card approval and fulfillment processes.
• Exceptional attention to detail with a proven track record of managing projects with accuracy and precision.
• Excellent organizational and time management skills to balance multiple priorities.
• Strong communication and interpersonal skills to build positive relationships with internal teams and external vendors.
• Ability to adjust or move self and light or medium weight objects in different positions to accomplish tasks in various environments
• In the event of a workplace incident, agreeance to submit to testing for the detection of drugs and/or alcohol
• Completion of a criminal background check inclusive of a motor vehicle report

PREFERRED CANDIDATE QUALIFICATIONS

• Experience in healthcare technology or fintech environments.
• Familiarity with regulatory requirements for healthcare and financial products.
• Demonstrated success in process improvement and problem-solving.
• Excellent communication and interpersonal skills.
• Experience in benefits design, healthcare technology and/or startup companies.
• Strong communication skills, exhibiting grace under pressure.
• Experience in a fast-paced environment, adaptable to changing priorities.
• Intrinsic motivation and commitment to quality work.
• No ego, will find a way to get any job done

COMPENSATION & BENEFITS

Sunny has an ambitious vision to empower people to live healthier and happier lives. We are committed to delivering an outstanding culture and experience for every employee. We offer comprehensive benefits and perks, as well as a high level of flexibility.

• A competitive compensation package in line with leading technology companies
• Flexible PTO with manager approval
• An extra day of PTO to volunteer for a cause you feel passionate about
• Employer sponsored healthcare, dental, vision, short and long term disability, and life insurance opportunities
• A company sponsored rewards and benefits plan with a potential value of $2,100 annually in 2025
• Health account savings plans (HSA, FSA, Dependent Care FSA)
• 401k retirement savings plan company matched up to 5%

SUNNY’S COMMITMENTS

Sunny Rewards is an Equal Opportunity Employer. We’re passionately dedicated to providing the ultimate consumer engagement solution, so please send us a note with your comments or questions at [email protected].

TO APPLY

Please include in your application email:  Job title on subject line, and attach your resume/CV and cover letter.